Ordering Process
- What do the different item types mean on site?
- Can I make changes to my order after it has been placed?
- Can I add additional items to my order if it has not shipped out yet?
- What is a Virtual Roadshow?
- What is a Roadshow?
- Can I purchase my items with labels sewn-in?
Returns & Exchanges
- My duffel bag was damaged by camp personnel or a camp trucking service what should I do?
- Do I have to pay shipping for my return or exchange items?
- Can I receive a refund if I return an item?
- Can I return a personalized item or item that has been labeled?
- I received a damaged item what do I do?
- How do I make an exchange?